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Planetary Meditation for Peace

 Suggestions to resolve technical difficulties with the website

Please try the following suggestions for resolving your technical difficulty in accessing the meditation.  We deeply appreciate your patience and understanding. 

• Updates to the webpage do not reflect on your browser

• On clicking the link to the meditation, it does not play even though there is no error

• File not found on this website error

• Windows Media Player or your MP3 player starts, but no audio

• The problem is not listed here or does not resolve the issue - contact us

• If all else fails...

1. Updates to the webpage do not reflect on your browser

Refresh the page, or close the web browser, restart the web browser and try again.  If this does not work, please clear the cache on your browser, close the browser, reopen the browser and try again. Click for information on clearing the cache.

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2.  If the meditation does not play and there is no error,

1. Refresh the page, or close the web browser, restart the web browser and try again.  If this does not work, please clear the cache on your browser, close the browser, reopen the browser and try again. Click for information on clearing the cache.

2. For the Windows Media Player format, please make sure you have Windows Media Player on your computer.  If not, Download a free Windows Media Player.  Mac users, please use the MP3 format.

3. For the MP3 format (recommended for all users), please make sure you have software on your computer that plays MP3 files.  QuickTime, iTunes, Windows Media Player, Real Player are some players you can use to play MP3 files.  Download free Real Player.

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3.  You get the error - "The file you requested was not found on this website"

Refresh the page, or close the web browser, restart the web browser and try again. You may have accessed the website when a fresh upload is in progress.  If this does not work, see item number 1 above.

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4.  Windows Media Player or MP3 player comes up but there is no audio

Please check the audio settings on your computer (For Windows, Control Panel --> Sounds and Audio Devices).  Make sure the audio is not on mute.

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5.  If your problem is not listed above or the solutions recommended do not resolve the issue

Please click here to email us.  Please include the specific error or problem you are experiencing, the operating system - Windows/Mac/Linux and the web browser information - Internet Explorer/Netscape Navigator/Firefox, etc., so that we may assist you effectively.

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6.  If the problem can not be resolved in time

We recommend that you practice the Planetary Meditation for Peace by Grand Master Choa Kok Sui (Meditation on Twin Hearts), with the intention of connecting to the thousands of people meditating worldwide.  Please click here for instructions.

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