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Bypassing or clearing the cache on your web browser

 

If you are experiencing difficulty seeing updates to the website, please try to bypass the cache and reload the page.  Sometimes, if this does not work, you may need to completely clear the cache.  Please see the instructions below.  Although it is not required by all web browsers, it is a good idea to restart your web browser after clearing the cache.

 

Instructions for bypassing or clearing the cache on the web browser:

 

Internet Explorer

 

To reload a page and bypass the cache:

Hold the Control key, and press F5 or alternatively, hold the Control key, and click the Refresh button on the toolbar.

To clear the cache:

Internet explorer 6.x

Click on 'Tools' and then 'Internet Options' and choose the 'General' tab. In the 'Temporary Internet files' section, click 'Delete Files...'. You will see a dialogue box asking if you want to delete just the temporary files, or all offline content. Choose the option for all offline content and click 'OK'.

Internet Explorer 7

Click on 'Tools' and then 'Internet Options' and choose the 'General' tab. In the 'Browsing History' section, click 'Delete...'. Next to 'Temporary Internet files', click 'Delete Files...'.  Click 'Close' and then click 'OK' to exit.

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Safari


To completely clear the cache:

From the 'Safari' menu, choose 'Empty Cache...' or hold down the Option and Command keys and press E.

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Mozilla Firefox


To reload a page and bypass the cache:

Windows

Hold down the Control key, and press F5; or hold down the Control key, and click the Reload button on the navigation toolbar.

To completely clear the cache:

 

Windows

Firefox 2.0

 

From the 'Tools' menu, select 'Options'. Click on 'Privacy' icon. Click 'Clear Now' in the Private Data area.  Click Ok.

 

Firefox 1.0

 

From the 'Tools', select 'Options'. Click on 'Privacy' icon and click on Clear across from the 'Cache' option. Click Ok.

Apple Mac

Firefox 1.5 for Mac OS

 

Click on 'Firefox', select 'Preferences'. Click on the 'Privacy' icon.  View the 'Cache' tab and click on 'Clear Cache Now'.

Firefox 2.x - Mac

Click on 'Firefox', select 'Preferences'. Click on the 'Privacy' icon. Click on 'Clear Now' under the Private Data  section. Click on the red 'Close window' button to return to browsing.

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Netscape Navigator

 

To reload a page and bypass the cache:

Windows

Hold down the Control key, and press F5; or alternatively, hold down the Control key, and click the Reload button on the navigation toolbar.

To completely clear the cache:

Windows

Netscape Communicator / Navigator 4.x, 6.x and 7.0

 

From the 'Edit' menu select 'Preferences', click on 'Advanced', click 'Cache'.  Select  'Clear Memory Cache', confirm by clicking 'OK'. Click on 'Clear Disk Cache', confirm by clicking 'OK'. On 'Preferences' menu, click 'OK'.

 

Netscape Communicator / Navigator 7.1

 

From the 'Edit' menu select 'Preferences', click on the triangle next to 'Advanced' to expand it, click 'Cache'.  Click on 'Clear Cache'. Click 'OK'.

 

Netscape Communicator / Navigator 8.0

 

From the 'Tools' menu select 'Options'. Select 'Privacy' under 'Options' on the left side of the screen. Next to 'Cache' click 'Clear' button. Click 'OK'.

Apple Mac

Netscape 6.x or later for Mac OS and Mac OS X

 

In Mac OS X, from the 'Netscape' menu, select 'Preferences...' . In Mac OS 9.x or earlier, from the 'Edit' menu, select 'Preferences...' . In the left panel of the 'Preferences' dialog box, click the arrow to the left of 'Advanced'. Click 'Cache'. Either click the 'Clear Cache' button, or click both the 'Clear Memory Cache' and 'Clear Disk Cache' buttons. In the 'Preferences' dialog box, click 'OK'.

 

Netscape Navigator 4.x for Mac OS

 

From the 'Edit' menu, select 'Preferences...' . In the left panel of the 'Preferences' dialog box, click the arrow to the left of 'Advanced'. Click 'Cache'. Click 'Clear Disk Cache Now', then click 'OK'.  Click 'OK' again.

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Konqueror


To reload a page and bypass the cache:

Press 'F5'; or alternatively, click the 'Reload' button on the toolbar.

To completely clear the cache:

From the 'Settings' menu, select 'Configure Konqueror'. Scroll down to select the icon labeled 'Cache', and click the button labeled 'Clear Cache'.

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Opera

Opera does not appear to have an option to forcibly bypass the cache, so if a normal refresh does not seem to work, please try to clear the cache.

To completely clear the cache:  

From the 'Tools' menu, choose 'Preferences'. Expand the 'Advanced' options and choose 'History'. Click the button called 'Empty now'. Alternatively, you can clear the cache, history and cookies: from the 'Tools' menu, choose 'Delete private data'. Click 'Details', make sure that 'Delete entire cache' is selected, and then choose any other data you want to remove.

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Sources

 

Wikipedia: Bypass your cache  (taken on April 8, 2007)

Indiana University, University Information Technology Services - Knowledge base

Microsoft Internet Explorer website

Mozilla Firefox official website

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